Step 1
Check-in & assess
We review the media, symptoms and your file priorities.
Services
Deleted files or an undetected drive do not always mean the end. We assess the condition carefully and attempt recovery in a controlled way while protecting your privacy.

Step 1
We review the media, symptoms and your file priorities.
Step 2
Scope, risks and cost are explained before work.
Step 3
We clone or image the drive and attempt recovery.
Step 4
Files are reviewed with you before handover.
The cost depends on the media type and damage. A quotation is provided after initial assessment. Physical damage may require a specialist lab.
Recovered data is verified at handover. We cannot guarantee 100% recovery because media condition can change.
Stop using the device. Writing new data can overwrite files that are still recoverable.
Not always. Success depends on the media type, extent of damage and what was done after the loss.
Data is handled on a need-to-know basis, stored securely and used only for the agreed recovery work.
Clicking or physical damage cases may need a specialist lab. We will explain the available options.


Do not attempt recovery yourself if the data is important. Contact us with the media details and symptoms for an initial assessment.